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Reservation Terms and Conditions

 
Reservations

Reservations can be made on-line and will be accepted up to 5 days prior to the start of the intended rental period.

Rideitaly will provide a prompt response to all inquiries and a confirmation notice will be sent within 48 hours of the original inquiry. This notice will include a reservation/reference number and the total amount due.

The reservation becomes final upon receipt of a deposit. Rideitaly reserves the right to cancel a reservation at any time if full credit card or payment information is not received within 72 hours after a confirmation notice has been sent.

Payment

A non-refundable deposit of EUR 100 per motorcycle payable by credit card or bank transfer is required when submitting a rental application.
Bank transfers must be arranged without any surcharges of fees accruing to Rideitaly.

The balance owing must be paid at least 15 days in advance.
If there are less than 15 days between your reservation and the start of the rental period, the total amount due will be payable at the time of reservation.

Any credit card payment which cannot be authorized for any reason will result in cancellation of the booking.

Booking Changes

Should changes to an existing reservation become necessary, please inform Rideitaly via e-mail  as soon as possible.

A surcharge of EUR 25 per motorcycle will apply. If notice of intent to change a reservation is received less than 15 days prior to the start of the rental period, the original reservation will become null and void and a new reservation will be required.

Cancellation

If you wish to cancel an existing reservation please send us an e-mail as soon as possible.

A notice confirming cancellation of the reservation will be sent per e-mail. The notice will include the date and time that Rideitaly received the cancellation order and the applicable fees/surcharges.

Cancellation fees/surcharges will be applied to the credit card used to pay the original invoice.

Cancellation Fees

Rideitaly will hold the rental vehicle for 5 days past the original reservation date at no additional cost.

Surcharges are applicable as follows:
  • Up to 15 days prior to the rental pick-up date: EUR 100.
  • Under 15 to 5 days: EUR 250
  • Under 5 days: Total Cost.
  • No shows: Failure to arrive on the departure day or refusal to collect the rental vehicle on the start day for whatever reason will be deemed departure day cancellation.

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Rideitaly - Venice - Italy
Tel +39 333 5843 789 - email: info@rideitaly.it